Intelligent automation for business

AI Agents That Work Across Your Business

Automate customer enquiries, qualify leads and turn business data into useful answers—with secure agents trained around your organisation.

Plan Your AI Agent Explore Capabilities
ITKX Agent WorkspaceAgent online
Customer conversationQualified
Can you recommend the right plan for our support team?
Yes. Based on your team size and enquiry volume, I’ve prepared a tailored recommendation.
Can someone walk me through it?
I’ve routed this to the solutions team with the full conversation context.
Agent readinessLive
Knowledge base synced
Active workflowAutomated
Enquiry
→
Qualify
→
Route
→
Follow up
Always available
Handle routine enquiries beyond business hours
Business-aware
Ground answers in your approved knowledge and data
Human-connected
Escalate conversations with useful context attached

Intelligence that Scales with You

Everything you need to automate workflows and delight customers.

🎧

Automated Customer Support

Provide instant responses and resolve common queries without human intervention.

  • 24/7 instant response across channels
  • Natural Language Processing (NLP)
  • Context-aware issue resolution
  • Seamless human handoff
  • Multilingual support
  • Sentiment analysis
  • Proactive engagement
🧠

AI with Business Intelligence

Connect our AI agents to your existing BI tools to get smart, data-driven insights in real time.

  • Deep integration with databases
  • Real-time data fetching
  • Trend forecasting and analysis
  • Custom KPI tracking via chat
  • Automated report generation
  • Abnormality and anomaly detection
  • Actionable recommendations
💡

Smart Enquiries & Lead Gen

Automatically qualify leads and process customer enquiries directly from your website or WhatsApp.

  • Conversational lead capture
  • Automated lead scoring
  • Personalized product recommendations
  • Schedule bookings and appointments
  • CRM integration out-of-the-box
  • Cart abandonment recovery
  • Dynamic pricing calculations
🌐

Omnichannel Presence

Deploy AI agents wherever your customers are to provide a uniform brand experience.

  • WhatsApp Business integration
  • Website Chat Widget
  • Facebook Messenger
  • Instagram Direct Messages
  • SMS integration
  • Email processing
  • Voice AI capabilities
📈

Continuous Learning

Our AI agents get smarter every day by learning from past interactions and your knowledge base.

  • Automated knowledge gap detection
  • Upload documents (PDF, Doc, CSV)
  • Scrape and learn from website URLs
  • Self-optimizing responses
  • Feedback loop integration
  • Version history branching
  • Fine-tuned on your specific industry
🛡️

Enterprise-Grade Security

Keep your data and your customers' data private and secure with state-of-the-art protections.

  • Data anonymization protocols
  • SOC2 and GDPR compliance
  • End-to-end encryption
  • On-premise deployment options
  • Role-based access limits
  • No usage of private data for global models
  • Detailed audit logs

Built for your Industry

Whether you run a local shop or a large institution, our AI agents adapt to your workflow.

🏫

Educational Institutions

Automate admissions enquiries, handle student FAQs, and streamline course registrations instantly.

🏪

Local Shops & Retail

Answer questions about inventory, store hours, and take orders directly via WhatsApp 24/7.

🛒

E-Commerce Brands

Slash support tickets with automated order tracking, return processing, and product recommendations.

🏥

Healthcare & Clinics

Schedule appointments, provide pre-visit instructions, and answer non-medical FAQs securely.

🏢

Real Estate & Agencies

Qualify buyers automatically, share property brochures, and schedule site visits at any time of day.

🍽️

Restaurants & Cafes

Automate table reservations, menu sharing, dietary enquiries, and handle bulk ordering effortlessly.

💼

Professional Services

Quote estimation, initial consultations, and onboarding documents collection via AI chat.

🚗

Automotive & Logistics

Schedule service appointments, track shipments, and provide automated breakdown assistance guidance.

Frequently Asked Questions

Absolutely. We employ enterprise-grade end-to-end encryption. Your proprietary business data and customer conversations are siloed, never used to train global AI models, and are fully SOC2 and GDPR compliant.
Our AI agents use advanced constraint-based modeling. They are strictly bounded by the knowledge base you provide (your website, documents, FAQs). If the answer isn't known, they intelligently escalate the chat to a human agent.
Usually under 10 minutes. You can simply provide your website URL or upload PDF/CSV files. Our AI agents instantly read, process, and train themselves on your catalog, services, and policies.
Yes. Through our Business Intelligence tier, our AI agents can connect to MySQL, PostgreSQL, Shopify, Salesforce, and custom REST APIs to fetch real-time inventory or customer status directly within the chat.

Ready to Automate your Growth?

Join forward-thinking businesses using AI agents to slash response times and boost customer satisfaction. Transform your business intelligence today.

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