ITKX PRODUCTS / WAPP
Every conversation.
A new possibility.
Bring WhatsApp campaigns, customer conversations, and your team together in one purposeful workspace.
Thoughtfully designed. Ready for your everyday.
Messaging Tools for Daily Operations
Everything you need to communicate effectively with your customers
Conversations Management
Manage WhatsApp conversations in one centralised dashboard with clear team workflows.
- Unified inbox for all conversations
- Real-time message notifications
- Message search and filtering
- Conversation history and archives
- Multi-agent support
- Auto-reply and quick responses
- Rich media support (images, videos, documents)
WhatsApp Business API
Seamlessly integrate WhatsApp messaging into your applications and workflows.
- RESTful API for easy integration
- Send and receive messages programmatically
- Webhook support for real-time updates
- Template message management
- Message delivery status tracking
- Rate limiting and queue management
- Comprehensive API documentation
Bulk Messaging with Excel
Send personalised messages to large contact lists using simple Excel templates.
- Upload contacts via Excel spreadsheet
- Pre-built Excel templates
- Personalised message variables
- Schedule bulk campaigns
- Campaign performance analytics
- Delivery and read receipts
- Failed message retry mechanism
Contact Book Management
Organize and manage your contacts efficiently with our advanced contact book system.
- Import contacts from Excel/CSV
- Custom contact fields and tags
- Contact segmentation and filtering
- Duplicate contact detection
- Bulk contact operations
- Contact activity history
- Export contacts for backup
Groups & Broadcast Lists
Create and manage groups or broadcast lists for targeted communication.
- Create and organise messaging groups
- Broadcast lists for one-way messaging
- Group member management
- Group-specific analytics
- Schedule group messages
- Group invitation management
- Custom group permissions
Templates & Automation
Save time with message templates and automated workflows for common scenarios.
- Pre-approved message templates
- Custom template creation
- Dynamic template variables
- Automated welcome messages
- Chatbot integration
- Drip campaign automation
- AI-powered auto-responses
Analytics & Insights
Track your messaging performance with detailed analytics and reporting tools.
- Real-time message delivery tracking
- Read and response rates
- Campaign performance metrics
- Customer engagement analytics
- Export reports to PDF/Excel
- Custom date range filtering
- Visual dashboards and charts
Security & Compliance
Enterprise-grade security and compliance features to protect your business data.
- End-to-end encryption
- Privacy-conscious data handling
- Role-based access control
- Audit logs and activity tracking
- Data backup and recovery
- Designed for approved WhatsApp Business workflows
- Secure API authentication
Custom Development
Tailored solutions to meet your unique business requirements and integration needs.
- Custom API endpoints and integrations
- Bespoke workflow automation
- Third-party system integration
- Custom dashboard development
- Specialized reporting modules
- White-label solution development
- Dedicated development support
Perfect For Every Business
See how different industries leverage WAPP for growth
E-Commerce
Order confirmations, shipping updates, and customer support
Healthcare
Appointment reminders, test results, and patient engagement
Education
Class notifications, exam schedules, and parent communication
Banking & Finance
Transaction alerts, payment reminders, and customer queries
Hospitality
Booking confirmations, check-in reminders, and guest services
Transportation
Ride notifications, delivery updates, and driver coordination
Retail
Promotional campaigns, loyalty programs, and customer feedback
Real Estate
Property listings, site visit scheduling, and client follow-ups
Food & Beverage
Order updates, delivery tracking, and customer reviews
Event Management
Event invitations, reminders, and attendee engagement
Professional Services
Client communication, appointment scheduling, and follow-ups
Utilities & Services
Service notifications, outage alerts, and customer support
Ready to Transform Your Business Communication?
Bring customer conversations, campaigns, and team workflows together in one platform. Talk to us about the right setup for your organisation.